If you are not happy with your purchase and wish to return it, this can be done within 7 days provided that it has not been used, is returned in the same packaging and is in a resalable condition.
The cost to return the item to our warehouse will be for our account.
Refunds will be processed within 10 working days once we have received the item and the above criteria has been met.
A store credit will be given for the amount less than R250.
Please contact us on product@firstbikeafrica.co.za to request a refund.